Privacy Policy

1. Introduction

Welcome to Stowly by Simply Sami ("Stowly," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our app and services.

2. Information We Collect

We collect the following types of information:

• Account Information: Your name, email address, and password when you register.
• Profile Information: Any additional details you add to your profile.
• Inventory Data: Box names, item descriptions, photos, categories, locations, and QR code associations you create.
• Move Data: Moving dates, addresses, company information, and status updates.
• Property Data (Stowly Stay): Property details, room information, guest access settings, and turnover checklists.
• Usage Data: How you interact with the app, including actions taken and features used.
• Payment Information: Processed securely through our payment provider. We do not store full card details.

3. How We Use Your Information

• To provide, operate, and improve the Stowly app and services.
• To manage your account and authenticate your identity.
• To enable household sharing and collaboration features.
• To process payments and manage subscriptions.
• To send transactional emails (e.g., welcome emails).
• To respond to your support requests.
• To analyze usage trends and improve user experience.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Household Members: Data you share within a household is visible to other members of that household.
• Service Providers: Third-party vendors who help us operate the app (e.g., cloud storage, payment processing, email delivery).
• Legal Requirements: If required by law or to protect our legal rights.

5. Guest & Cleaner Access

Stowly Stay allows you to share limited property information with guests and cleaners via secure tokenized links. Guests can view property details and report issues. Cleaners can access turnover checklists. This access is controlled entirely by you as the property owner and can be revoked at any time.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may delete your account at any time through the Profile settings, which will remove your personal data from our systems.

7. Security

We use industry-standard security measures to protect your information, including encrypted connections (HTTPS) and secure authentication. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications.

To exercise these rights, please contact us at the email below.

9. Children's Privacy

Stowly is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app or via email. Continued use of Stowly after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Stowly by Simply Sami
Email: info@stowlybysimplysami.com